TRUST Inno Sense loose ring port hard-14
TRUST Inno Sense loose ring port hard-14 - Wit / 11.5 cm is backordered and will ship as soon as it is back in stock.
Shipping information
Shipping information
Shipping, Delivery, and Returns
At Horse & Balance, we aim to ship in-stock items within 2-5 business days after order confirmation. We are not responsible for delays caused by third-party carriers.
For custom-made or pre-order items, the delivery times will be communicated to you. If the delivery time is longer than expected, we will inform you.
Returns and Exchanges
In accordance with Dutch law, you have the right to cancel your purchase within 14 days of the delivery date and return a product (except for custom-made or pre-order items) without giving a reason. The product must be unused, in its original packaging, and accompanied by the original proof of purchase.
Custom-made products, such as personalized riding boots and Activo-Med products, cannot be returned unless they are defective or do not conform to the agreement. These products are specifically made to order according to your preferences and therefore cannot be returned or exchanged, except in cases of product defects or deviations from the agreed specifications. In such cases, you are entitled to repair, replacement, or refund under our warranty terms.
Payment for Custom-Made Products
For all custom-made products, including personalized riding boots and Activo-Med products, a deposit of at least 50% of the total price is required. Production of the items will begin once we have received the deposit. The remaining balance must be paid before the product is shipped.
Return Procedure
To exercise your right of withdrawal, contact our customer service at sales@horseandbalance.eu within 14 days of receiving the goods. We will then provide you with instructions for returning the product. Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.
Please note: we cannot accept returns for custom-made or pre-order items, unless there are product defects or non-compliance with the agreement.
Stock and Shipping
If the item you selected is in stock, we will ship it within 2-5 business days to addresses within the Netherlands. We strive to keep as many products in stock as possible, but due to our wide range of products and size variations, not every item is always available.
If an item is out of stock, you will be informed and given the expected delivery time.
Orders containing both in-stock and out-of-stock items will be shipped once all items are available. If you prefer partial shipment, please contact us after placing your order.
Refunds and Return Timeframe
Returns are processed once the item is received in new condition at our warehouse. Please note that refunds may take up to 10 business days after the item is received, unless otherwise agreed in writing by both parties.
If you have any questions about our shipping or return policy, feel free to contact us. We are happy to assist you.
Help and support
Help and support
Need help choosing the right product, size or fit? Our specialists are happy to offer personal advice. Contact us and we’ll help you find the best option for you and your horse.
TRUST Inno Sense loose ring port hard-14 - Wit / 11.5 cm is backordered and will ship as soon as it is back in stock.
Description
Description
Inno Sense
Trust’s Inno Sense bits are the ideal choice for young or sensitive horses. Made from FDA-approved, non-toxic plastic without plasticisers, they offer a soft and comfortable alternative to traditional metal mouthpieces. Many horses accept the bit quickly and follow the rider’s hand with ease.
Inno Sense mouthpieces are available in two thicknesses — indicated in the product name by number. The 15 mm version is the slim fit design—ideal for horses with smaller mouths or when used in a double bridle combination. The 20 mm version is our standard thickness and suits a wide range of horses.
Proper placement on the bars—the toothless part of the jaw—prevents contact with teeth or molars. However, damage from biting can occur in horses with dental issues or those that lift the bit with their tongue. While TRUST Equestrian guarantees the quality and workmanship of Inno Sense bits, damage caused by biting is not covered under warranty.
Every horse is different, and selecting the right bit plays a key role in comfort, communication, and performance. A properly fitted bit prevents pressure points, slipping, and discomfort—helping your horse stay soft, responsive, and confident in the contact.
Need help choosing the right model, material, or size for your horse? Feel free to contact us or fill in our bit consultation form—our team is happy to help.
Loose Ring
The Loose Ring cheekpiece features loose-moving rings that slide freely through the mouthpiece. This design allows the bit to move more independently in the horse’s mouth, resulting in softer rein aids and a more refined connection. It encourages movement and mouth activity, which can be beneficial for horses that prefer a bit more freedom.
Because the rings are not fixed, there is a risk of pinching. To prevent discomfort, the use of rubber bit guards is recommended.
For riders with a stable and quiet hand, the Loose Ring can be an excellent choice. However, for those who tend to have a less steady hand, the Eggbutt cheekpiece might be a better option to maintain a calm and consistent position in the horse’s mouth.
Port Hard
The Inno Sense Port Hard is made from a firmer elastic synthetic material than the Port Medium. While still offering some tongue freedom through the port, this bit provides a more solid and defined feel in the hand. It shifts the pressure more directly to the bars and is suited for horses that respond well to a bit with a stronger, clearer effect.
Payment & Security
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