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Testimonials
Had a really great and pleasant bit fitting experience. She really knows what she’s talking about and is very helpful in thinking along to find the right solutions. Definitely recommended!
I had perfectly fitting bridles fitted for two of my horses at Horse & Balance, and I can really tell they feel more comfortable and benefit from them. I also had a double bridle fitted for one of them, which has made contact much easier and really helps with training and performance.
My beautiful bridle was custom-fitted, and I could choose all the details myself. The quality and selection are amazing. I also love that I can find everything I need for dressage, jumping and hunters all in one place. The personal service really makes the difference!
Featured products
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Freejump
Freejump Voronoï cap - Carbon Black - With temple protection
Regular price €950,00Unit price -
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Help & Advice
Services
How long is the waiting time for a service?
How long is the waiting time for a service?
Our current waiting time is around 2 weeks on average. If you’re flexible with your preferred day and time, we can sometimes schedule your appointment within just a few days.
When can I book a service?
When can I book a service?
Services can be booked Monday to Friday between 8:30 and 18:00. We also occasionally offer evening and weekend fittings, which we announce on our social media channels.
Need a different day or time? Feel free to ask. We’re happy to look at the possibilities, although we can’t always guarantee availability outside our regular hours.
I live further away or abroad. Can I still book a service?
I live further away or abroad. Can I still book a service?
Absolutely. We have travelled worldwide for fittings and are happy to discuss appointments further away in the Netherlands or internationally.
For appointments outside our regular service area, additional travel and, where necessary, accommodation costs apply. Contact us via our contact form or WhatsApp for a personalised quote.
Can I book an online appointment?
Can I book an online appointment?
Yes, some of our services are also available online. This includes Kingsley boot fittings, helmet configurations, saddle configurations without a physical fitting, and bit consultations based on your story and videos.
Want to schedule an online appointment? Contact us and we’ll be happy to discuss the options with you.
Shipping & Returns
What countries do you ship to?
What countries do you ship to?
We ship worldwide. Shipping costs vary depending on the destination and will be shown or confirmed before your order is shipped. For international orders, import duties, taxes or other local charges may apply. These costs are the responsibility of the customer.
How long will it take to receive my order?
How long will it take to receive my order?
Delivery time depends on whether you order a standard or custom-made product.
Standard items that are in stock are usually shipped within 2–5 working days. If we expect your order to take longer, we’ll contact you.
Custom-made items have their own production times, depending on the brand, product and your chosen options. We’ll let you know the expected production and delivery time when you place your order.
How do I return a product?
How do I return a product?
You may return your purchase within 14 days of receiving your order. Please notify us of your return within this 14-day period and send the item back immediately after registering your return.
Returned items must be unused and, where reasonably possible, in their original packaging. Return shipping costs are your responsibility.
Custom-made and personalised products cannot be returned. Other exceptions may apply as stated in our Sales Policy.